End-of-lease, without the write-downs.

Returned lease vehicles were going to auction under-presented, and the gap showed up directly in residual values.

We built a two-part program: cyclical detailing during the lease term, and a standardised end-of-lease recondition pass — triaged so spend goes only where it returns value at sale.

Every vehicle now leaves the fleet photographed, presented and documented, with per-unit costs the finance team can forecast.